Privacy Policy

This Privacy Policy explains how Southworth Group, LLC ("Company," "we," "our," or "us") collects, uses, stores, shares, and protects information when you use Attachment Coach, including our website located at https://attachmentcoach.ai, mobile applications, AI voice services, and related products (collectively, the "Services").

By using our Services, you agree to this Privacy Policy.

Company Information

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Account credentials
• Billing information
• Attachment style selections
• Profile information
• Feedback
• Support requests
• Conversation notes you choose to save

Voice Conversations

When you use our AI voice features, we may process:

• Voice recordings
• Speech transcripts
• Conversation summaries
• AI-generated responses
• Metadata relating to conversations

This information is used to provide the Services, improve reliability, and enhance your user experience.

Automatically Collected Information

We automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• Usage analytics
• Session information
• Crash reports
• Performance metrics

How We Use Information

We use information to:

• Operate Attachment Coach
• Create and manage accounts
• Process subscriptions
• Facilitate AI voice conversations
• Improve conversation quality
• Personalize your experience
• Respond to support requests
• Detect fraud and abuse
• Improve platform security
• Comply with legal obligations

AI Processing

Attachment Coach uses artificial intelligence to generate responses, summaries, communication guidance, and educational content.

AI-generated responses may occasionally contain inaccuracies or misunderstandings.

Users should exercise independent judgment when relying on AI-generated information.

Cookies

We use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website performance
• Measure traffic
• Analyze usage

You may disable cookies through your browser settings, although certain features may no longer function properly.

How Information Is Shared

We may share information with trusted service providers who assist us with:

• Cloud hosting
• Payment processing
• Authentication
• Customer support
• Analytics
• Security
• Infrastructure

We may also disclose information:

• To comply with legal obligations
• To enforce our Terms
• To protect users or the public
• During mergers, acquisitions, or business transfers

We do not sell personal information in exchange for monetary compensation.

Data Retention

We retain information only for as long as reasonably necessary to:

• Provide the Services
• Meet legal obligations
• Resolve disputes
• Protect platform security

Conversation history may be deleted according to user settings or our internal retention policies.

Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or storage system can be guaranteed to be completely secure.

California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

• Know what information we collect
• Access your information
• Correct inaccurate information
• Request deletion
• Request information about disclosures
• Opt out of certain data-sharing activities where applicable

To submit a request, email: support@attachmentcoach.ai

Children

Attachment Coach is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children.

International Users

Our Services are operated from the United States.

If you access the Services from another country, your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised effective date.

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